Industries · Retail & Grocery

Retail software that keeps the shelf and screen in sync.

Online ordering, WhatsApp checkout, delivery apps and inventory systems for stores, chains and grocery brands, built by the team behind CityXmart's 41-second WhatsApp checkout.

Retail & Grocery software interface
Pricing
Fixed per milestone, no retainers
Written scope
Within 24 hours of the call
Ownership
Code, accounts and IP transfer to you
Confidentiality
NDA on request
Retail & Grocery challenges

What slows teams down, and how software fixes it.

  1. Challenge

    Customers order on WhatsApp, staff type it up

    Orders arrive as chat messages and voice notes, payment arrives as a screenshot, and someone re-enters everything by hand.

    After we ship

    Automated WhatsApp ordering with UPI payments matched to orders.

  2. Challenge

    Stock numbers nobody trusts

    The billing system, the website and the shelf all disagree, so customers order items that are already gone.

    After we ship

    One inventory shared by store, website and apps.

  3. Challenge

    Marketplaces own the customer

    Aggregators take a commission on every order and keep the customer data that would bring people back.

    After we ship

    Your own ordering channels and your own customer list.

Compliance & security

Built for the rules your industry runs on.

  • GST invoicing

    GST-compliant invoices on every order, with exports your accountant can use directly.

  • Payment security

    Card data handled by PCI DSS-compliant gateways, never stored on your servers.

  • Customer data protection

    Consent capture, access controls and deletion requests designed in line with India's DPDP Act.

  • WhatsApp opt-in rules

    Broadcasts sent only to customers who opted in, following Meta's Business messaging policies.

We design systems to support these requirements. Your accountant and legal advisers confirm compliance for your business.

Shipped work

Built by this team, running in production.

Conversational CommerceLive in production

CityXmart: a 41-second WhatsApp checkout

Customers browse the catalogue, fill a cart and pay by UPI without leaving WhatsApp. The store owner gets an alert the moment an order is paid.

  • Product catalogue and cart inside the chat
  • UPI payment reconciliation via bank webhooks
  • Owner alerts and human handoff for edge cases
Read the case study
CityXmart: a 41-second WhatsApp checkout
Order to paid
41 Sec
App install
0 MB

StackMeta WhatsApp Business API / UPI webhooks / Node.js / PostgreSQL

Retail & Grocery FAQ

Questions, answered plainly.

What retail & grocery teams usually ask before starting a project.

Something else? Ask an engineer

  • Not necessarily. Many single stores start with WhatsApp ordering and a simple back office, which can pay for itself in staff time. We'll recommend the smallest useful first step on the scoping call.

  • Usually, yes. If your billing or POS software has an API or a reliable export, we can keep stock and orders in sync. We confirm this during scoping before quoting.

  • It depends on your customers. WhatsApp has the lowest barrier, a website helps with search, and an app rewards loyal repeat customers. Many retailers start with WhatsApp and add the others later on the same inventory.

  • The code, the database and the customer list are transferred to you at every milestone. Moving to another team means handing over the repository, not negotiating an export.

Next step

Tell us what you're building.

A senior engineer reads every brief. You get a written scope with a fixed price per milestone, usually within a day.

Written scope
Within 24 hours
Pricing
Fixed per milestone
Ownership
100% of code and IP