AI & Automation · AI Chatbots

AI that answers like your best employee.

Chat assistants trained on your products, policies and documents, working on your website, app and WhatsApp, and handing over to a person the moment a customer needs one.

AI Chatbots interface
Service line
AI & Automation
Core stack
OpenAI API, LangChain, Retrieval over your documents
Cadence
Two-week sprints, demo every Friday
Pricing
Fixed per milestone

Sound familiar? Here's what changes.

  1. Today

    The same ten questions, all day

    Prices, timings, order status, refund rules. Your team answers them hundreds of times while real problems wait in the queue.

    After we ship

    Routine questions answered instantly, around the clock.

  2. Today

    Bots that make things up

    Generic chatbots guess when they don't know, quote the wrong price and leave customers more confused than before.

    After we ship

    Answers grounded in your own documents, with sources checked.

  3. Today

    No way to reach a human

    Customers get stuck in loops with a bot that won't let go, and the complaint ends up on social media instead.

    After we ship

    Clear handoff to your team, with the full conversation attached.

AI Chatbots, engineered for production.

AI assistants trained on your business, with a human handoff when it matters.

  1. Customer support assistants interface

    Customer support assistants

    Answer product, policy and order questions on your website and app.

  2. WhatsApp assistants interface

    WhatsApp assistants

    The same assistant on the official WhatsApp Business API, where your customers already are.

  • Knowledge-base search

    Ask questions across manuals, SOPs and PDFs and get answers with the source attached.

  • Lead qualification

    Ask the right questions, capture details and book the call straight into your calendar.

  • Human handoff

    Route conversations to the right person on your team with full context.

  • Conversation analytics

    See what customers ask most, where the bot struggles and what to fix next.

Included in every build

No extra line items.

  • Trained on your own documents and catalogue
  • Answers in English, Hindi and Hinglish
  • Handoff to a person at any point
  • Guardrails against off-topic answers
  • Order and booking lookups via your systems
  • Conversation logs your team can review
  • Works on website, app and WhatsApp
  • Update knowledge without a developer
AI Chatbots interface

Proven tools, chosen for the long run.

Typed, documented and widely used, so your in-house team or any future vendor can take over without friction.

AI
OpenAI APILangChainRetrieval over your documentsPython
Backend
Node.jsPostgreSQLVector searchRedis
Channels
Website widgetMobile app SDKWhatsApp Business API
Integrations
CRMOrder systemsCalendar bookingHelpdesk handoff

Four steps. No surprises.

The same engagement on every project: scoped in writing, priced per milestone, shipped in the open.

  1. Step 1: Scope

    Scoping call

    We collect the questions your team answers most and the documents and systems the assistant should draw on.

  2. Step 2: Fixed quote

    Within 24 hrs

    A fixed price per milestone: knowledge base, channels, integrations and handoff, in writing.

  3. Step 3: Two-week sprints

    Demo every Friday

    You chat with a working assistant on your own content from the first sprint, and review its answers every Friday.

  4. Step 4: Launch & support

    Post-launch warranty

    We go live on your channels, review real conversations in the first weeks and tune answers under warranty.

assistant-console · liveLive
Conversation MonitorHandoff Ready
  • Answered: refund policySource: Returns policy v3 · customer satisfied1m ago
  • Order status looked upOrder system checked · ETA shared6m ago
  • Handed to support teamBilling dispute · transcript attached15m ago
Grounded in Your Documents · 0 simulated

Watch what your assistant says, not just how much.

Every conversation is logged with the source behind each answer. When the bot isn't sure, it says so and hands over instead of guessing.

  • Source document shown for each answer
  • Automatic handoff on low confidence
  • Weekly report of unanswered questions

Illustrative interface. Events stream while it is on screen.

Built by this team, running in production.

Conversational CommerceLive in production

CityXmart: a 41-second WhatsApp checkout

Customers browse the catalogue, fill a cart and pay by UPI without leaving WhatsApp. The store owner gets an alert the moment an order is paid.

  • Product catalogue and cart inside the chat
  • UPI payment reconciliation via bank webhooks
  • Owner alerts and human handoff for edge cases
Read the case study
CityXmart: a 41-second WhatsApp checkout
Order to paid
41 Sec
App install
0 MB

StackMeta WhatsApp Business API / UPI webhooks / Node.js / PostgreSQL

AI Chatbots FAQ

Questions, answered plainly.

What founders usually ask before starting a ai chatbots project.

Something else? Ask an engineer

  • The assistant answers from your own documents and data, not from general knowledge. If it can't find a grounded answer it says so and hands the conversation to your team instead of guessing.

  • Yes. Assistants handle English, Hindi and the Hinglish most customers actually type. We test with real questions from your customers during the build.

  • Running costs depend mainly on conversation volume and the AI model used. We estimate them during scoping so you know the monthly figure before you commit, and you pay the AI provider directly.

  • Yes. We connect the assistant to your order, booking or CRM system so it can answer "where's my order?" with real data.

  • No. Your team updates the documents and FAQs it learns from through a simple admin screen. Changes go live without a developer.

Next step

Tell us what you're building.

A senior engineer reads every brief. You get a written scope with a fixed price per milestone, usually within a day.

Written scope
Within 24 hours
Pricing
Fixed per milestone
Ownership
100% of code and IP